The last version that can be installed and run on Windows 2000 is V5.11.3.0: Download SyncBackPro V9.5.89.0 (32-bit) The last version that can be installed and run on Windows XP/2003 is V9.0.8.15. If after reviewing the information above you have further questions, please Contact Support.Below you can find the download links for old versions of SyncBack. Providing little to no information of the issue will only delay in finding the solution as we need to ask you for more details.
Please provide as much information about the error as you can. To reduce troubleshooting time, send us your profile's Support Zip with debug file (see this article for details). Try using another FTP/email client program, with the same settings to see if it is a network or FTP/email server problem. If the problem is with an FTP/email/cloud server, then state which kind of FTP/email/cloud server you are using. You can then attach that Support Zip file to the support ticket. To do this, select Support tab -> Technical Support Wizard in SyncBack. Support Zip contains your profile, its log files, and other information useful for our troubleshooting. You can generate a Support Zip with SyncBack. Take a screenshot of the error message and sent it to us. Without knowing what the error is, we cannot help. 
If there are error messages in the log file, copy and paste them into the support ticket.This will ensure the logs and error messages are in English.
This can be done via burger menu -> Language in SyncBack.
Change your SyncBack user interface to English (if it is in a different language) before generating logs and error messages. Here are additional helpful tips when contacting support: SyncBackSE/Pro customers with an active Upgrade Assurance subscription will get priority technical support while subscribed. SyncBackSE/Pro are limited to 3 months of basic support from date of purchase. Check if there is a BETA version available which fixes your issue. You should also check to see if you are using the latest version of the program, and if not, update and test again. Search the forums to see if someone else has asked the same question. Check to see if we have a tutorial that explains it. Look at our list of articles to see if it helps. Search our Knowledge Base to see if the question has already been answered. An online version of the Help file is also available. Take a look at the extensive Help file (within the program press F1 at any time for context sensitive help). When submitting a Support Request for technical assistance, please make sure you have done the following first: Read our Support Policy for the full details. Support is only available for new commercial licensees, Upgrade Assurance subscribers or by prior invitation. Solution home Technical Articles Bug Reports Information to include for technical support
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